Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use JarWrap services.
At JarWrap, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, store, and protect your information when you use our file conversion and processing services.
1. Information We Collect
Information You Provide:
- Contact information when you reach out for support
- Files you upload for processing (temporarily stored)
- Feedback and communications you send to us
Automatically Collected Information:
- IP address and general location information
- Browser type, device information, and operating system
- Usage patterns and service interaction data
- Technical logs for service optimization and security
2. How We Use Your Information
We use the collected information solely to provide, maintain, and improve our services. Specifically, we use your information to:
Service Delivery
- Process your file conversions
- Provide technical support
- Ensure service security
Service Improvement
- Analyze usage patterns
- Optimize performance
- Develop new features
3. Data Storage and Security
File Processing:
Files uploaded for processing are temporarily stored on secure servers and are automatically deleted within 24 hours of processing completion. We do not permanently store your files or their content.
We implement industry-standard security measures including encryption, secure data transmission, and regular security audits to protect your information from unauthorized access, alteration, or disclosure.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze site usage. These technologies help us understand how users interact with our services and improve functionality.
Types of Cookies We Use:
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect site functionality.
5. Third-Party Services and Analytics
We may use reputable third-party analytics services (such as Google Analytics) to better understand how our services are used. These services may use cookies and collect anonymized usage data.
Third-Party Data Sharing:
We do not sell, trade, or transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and security
- With trusted service providers under strict confidentiality agreements
6. Your Privacy Rights
You have several rights regarding your personal information. We are committed to honoring these rights in accordance with applicable privacy laws including GDPR and CCPA.
Access and Control
- Request access to your data
- Correct inaccurate information
- Request data deletion
- Opt-out of data processing
Data Portability
- Export your data
- Transfer to another service
- Receive data in standard format
- Withdraw consent anytime
7. Children's Privacy Protection
JarWrap is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete such information.
Parents or guardians who believe their child has provided personal information should contact us immediately.
8. Policy Updates and Changes
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify users of significant changes through our website or direct communication.
How we notify you of changes:
• Website banner notifications for major updates
• Email notifications for significant policy changes
• Updated "Last Modified" date on this page
9. Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
We are committed to addressing your privacy concerns promptly and typically respond within 48 hours during business days.